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(Training Agreement)

Your Path to Growth and Success

Given our commitment to providing high-quality training services, please review the instructions carefully before completing your booking.

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Course Attendance Instructions

Course Content:

The course training content details and total number of hours are available on the official website: https://clslearn.com


  • To successfully complete the course and obtain a Certificate of Attendance, a minimum attendance rate of 75% of the total course hours is required, in addition to full commitment to submitting and completing the required assignments and projects. The certificate is issued free of charge upon completion of the training. In case of requesting an additional copy or a replacement for a lost certificate, a fee of 100 EGP per certificate applies.
  • The training system is based on physical attendance and hands-on practical training. Recording or photographing the lectures by any means is strictly prohibited to protect intellectual property rights. Any violation will subject the trainee to legal accountability.
  • In the case of online training, recorded lectures are made available for viewing only for revision purposes in emergency situations during the training period. Trainees are not entitled to receive, download, copy, or share these recordings in any form, and they are not considered a substitute for attendance.
  • If a trainee misses any lecture, additional hours may be booked in coordination with the Customer Service team, subject to the instructor’s availability and after paying the applicable fees.
  • CLS retains all intellectual property rights related to the courses, including (but not limited to) course materials, projects, and practical applications. Trainees are not permitted to share, sell, publish, copy, or record any of these educational materials or lectures.
  • CLS reserves the right to postpone the course start date for up to four (4) weeks for organizational reasons. The initially announced start date is considered tentative. A Customer Service representative will contact you by phone or WhatsApp to confirm the final start date at least one week prior to commencement.
  • All training software is used under trial versions only. The course fees do not include any software licenses or subscriptions, as the sale and provision of licenses are the responsibility of the software-owning companies and fall outside the scope of the company’s activities.

Course Booking Instructions

  • The trainee must ensure that the course content is suitable by reviewing the details available on the official website and confirming that they meet the minimum knowledge requirements required to enroll in the course.
  • Booking is subject to the schedules set by the company, seat availability, and the prices applicable at the time of booking.
  • To confirm enrollment in any course, the full total cost must be paid no later than one week before the course start date. Failure to complete payment within this timeframe will result in forfeiture of the trainee’s right to join the group.
  • The price offer agreed upon at the time of booking shall apply, with eligibility to benefit from this offer limited to a maximum period of six (6) months from the booking date. If the course is not utilized within this period, the company reserves the right to revise the total cost according to the latest approved pricing in effect at that time.
  • Trainees must adhere to the confirmed course schedule and assigned branch. After confirmation of the official start date, any request by the trainee to transfer to another group, another branch, or to switch between (Online / Offline) modes less than one week before the start date or after the course has begun will require payment of an administrative fee equal to 50% of the total course cost, in addition to settling the full course fees prior to the transfer. The trainee is entitled to postpone the course only once, for a maximum period of six (6) months.

Cancellation & Refund Policy

• In the event that the course is cancelled permanently by the Company, the full amount paid by the Client will be refunded.


• In the event that the Trainee cancels the booking, the applicable administrative fee will be calculated based on the total agreed course fee, not the amount of the payment made, as follows:

  • Cancellation one full month or more before the preliminary course start date: 10% deduction.
  • Cancellation more than one week and less than one month before the preliminary course start date: 25% deduction.


• Cancellation or refund is not permitted if the cancellation request is made within one week or less of the course start date, or after the course has started.


• Administrative fees resulting from the cancellation are non-refundable in cash. However, the applicable amount will be added as a credit to the Client’s account, which may be used for booking any other course offered by the Company, subject to the prices and terms applicable at the time the credit is used.


• If there is any refund amount due after applying the applicable administrative fee, it will be processed within 7 business days from completion of the refund procedures, using the same payment method, upon submission of the original payment receipt and a copy of the Client’s identification document.

Registration Information

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